Whether you’re new to romance or a lifelong reader, there’s a place for you here.
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Shipping policy
Shipping Policy
We do our best to get your books and merch to you quickly and safely. Here’s how shipping works at Sugar & Spice Book Co.:
Processing & Shipping Times
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Orders are typically processed and shipped within 3–5 business days (excluding holidays).
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Preorders will ship 3–5 business days after the official release date. If your order includes multiple preorder items with different release dates, your order will ship once the final item is available.
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Delivery times vary by location, but most U.S. orders arrive within 5–8 business days using economy shipping.
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At this time, shipping is only available within the United States.
Tracking
Once your order has shipped, you’ll receive an email with tracking information so you can follow its journey.
Order Issues
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If your order arrives incorrect or damaged, please contact us at returns@sugarandspicebookco.com within 5 days of delivery with your order number, and we’ll make it right.
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Please note: damages that occur during transit or packages lost by the carrier are unfortunately outside our control. In these cases, we recommend filing a claim directly with the shipping carrier.